❓
Frequently Asked Questions
1. Q: Could you do my own designs?
A: Yes, your own designs, sketches, pictures, or tech packs are welcomed. We offer full customization services to bring your creative visions to life.
2. Q: What kind of technics are you good at?
A: We excel in digital printing, jet printing, silk screen printing, flock printing, sublimation printing, tie-dyeing, garment dyeing, embroidery, beading, hot drilling, and more.
3. Q: Are you a trading company or manufacturer?
A: We are a vertically integrated manufacturer with in-house production facilities, a dedicated R&D department, and an experienced design team.
4. Q: If I receive any defective goods, what shall I do?
A: We apologize if an item is defective. Please reach out for a 100% refund. We promise to resolve the matter promptly through replacement, refund, or other solutions to ensure your satisfaction.
5. Q: Do you have a catalogue?
A: Yes, we have a complete product catalog. Please reach out to receive all product information.
6. Q: How to place an order?
A: Simply send us an inquiry outlining your requirements (e.g., product type, quantity, MOQ, timeline, and customization details). Our team will promptly prepare a customized proposal with pricing and lead times.