Q1: Do you have a Minimum Order Quantity (MOQ) for each item?
A1: We offer low MOQ for OEM products. For items in stock, the MOQ typically starts from 100 pieces for our online catalog.
Q2: How do you deliver the goods and how long does it take to arrive?
A2: Most bulk orders are delivered by sea. For smaller packages or urgent samples, we utilize express courier services.
Q3: Could you accept OEM packaging and custom logos?
A3: Yes, we specialize in both OEM and ODM services. Please provide your design specifications before production so we can confirm the details based on samples.
Q4: Do you offer a guarantee for your products?
A4: Yes, we provide a 1-year warranty on our products to ensure quality satisfaction.
Q5: How do you handle faulty products or refunds?
A5: Our products are manufactured under a strict quality control system with a defective rate of less than 0.2%. If any issues occur during the guarantee period, we will provide replacement parts or solutions accordingly.
Q6: What are the accepted payment methods?
A6: We primarily accept payments via T/T (Telegraphic Transfer), but we are open to discussing other convenient payment methods.
JALSÉRA Fashion
