Frequently Asked Questions
Q1: What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is 100pcs per design and color. However, we are open to discussing requirements for specific project needs.
Q2: Can I get a sample before placing a mass order?
Yes, sample orders are welcome. Stock samples are free, while custom design samples involve a fee that is refundable upon order confirmation.
Q3: Do you support custom logos and designs?
Absolutely. We specialize in OEM and ODM services. You can use your own logo and specific designs for both samples and mass production.
Q4: What are the available payment terms?
We accept various payment methods including T/T (Bank Transfer), PayPal, Western Union, and MoneyGram for your convenience.
Q5: What is the lead time for production?
Typically, sample production takes 5-7 days. For mass production, the delivery time is approximately 25 days depending on the order volume.
Q6: How are the products packaged for shipping?
Standard packaging is 1pc per polybag and 100pcs per carton. We can also accommodate specialized packaging requirements based on your request.